The hotel combines elements of traditional mountain architecture with modern construction techniques, offering maximum comfort and exclusivity. It consists of 28 chalets, each unit with 3 bedrooms, 2 bathrooms, kitchen (equipped with electric cooker, microwave, fridge and kitchenette), terrace, central heating, telephone and TV. Services include laundry, room service, food kit (available when booking), parking, reception and bar-restaurant in the Serra da Estrela Hotel.